Important Information for California Residents

The information in this section was last updated on November 1, 2020.

  1. Collection and Use of Personal Information

    In the 12-months preceding the date the information in this section was last updated, CarSaver has collected the following categories of Personal Information about consumers, as defined by the CCPA: Identifiers (such as name, postal address, and Internet Protocol (IP) address); Customer Records Information (such as name, address, and credit card or debit card number); Commercial Information (such as records of products purchased); and Internet or Other Electronic Network Activity Information (such as information regarding a consumer’s interaction with our website). We obtain the categories of personal information listed above from customers who visit our website and place orders. Our Site, like most others, uses cookies. To learn more about our use of cookies and your choices, see the “Cookies” section in our Privacy Terms & Conditions.

  2. Disclosures to Third Parties for a Business Purpose

    In the 12 months preceding the date the information in this section was last updated, CarSaver has disclosed the following categories of Personal Information about consumers for a business purpose, as defined by the CCPA: Identifiers (such as name, postal address, and Internet Protocol (IP) address); Customer Records Information (such as name, address, and credit card or debit card number); Commercial Information (such as records of products purchased); and Internet or Other Electronic Network Activity Information (such as information regarding a consumer’s interaction with our website).
    We disclose the categories of personal information listed above to our service providers in connection with the products and services we provide to our customers.

  3. Use of Personal Information

    We may use or disclose the personal information we collect to:

    • To provide, support, personalize, and develop our websites, products, and services.
    • To create, maintain, customize, and secure your account with us.
    • To process your requests and prevent transactional fraud.
    • To provide you with customer support and to respond to your inquiries.
    • To personalize your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our websites, third-party sites, and via email or text message (with your consent, where required by law).
    • To help maintain the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
    • For testing, research, analysis, and product development, including to develop and improve our websites, products, and services.
    • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
    • As described to you when collecting your personal information or as otherwise set forth in the CCPA.

  4. Sale of Personal Information and Right to Opt Out

    CarSaver does not sell Personal Information as defined under the CCPA and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Please note that your right to opt out does not apply to our sharing of data with service providers, with whom we work and who are required to use the data only to perform the services they provide to us. For further information, please see the section on “How We Use Your Information” in our Privacy Policy.

  5. Right to Know and Right to Request Deletion of Personal Information

    As of January 1, 2020, California residents have the right to request that we disclose what Personal Information we collect, use, and sell, as well as the right to request that we delete certain Personal Information that we have collected from you. Once we receive and confirm your verifiable request, we will disclose to you with 45 days, based on the nature of your request: the categories of Personal Information we have collected about you; the categories of sources for the Personal Information we collected about you; our business or commercial purpose for collecting that information; the categories of third parties with whom we share that information; and/or, at your request, the specific pieces of Personal Information we collected about you.
    Note that we may deny your request to delete your Personal Information if retaining the information is necessary for us or our service provider(s) to:

    1. Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
    2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    3. Debug products to identify and repair errors that impair existing intended functionality.
    4. Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
    5. Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
    6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
    7. Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
    8. Comply with a legal obligation.
    9. Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

    If we deny your request, we will provide you with an explanation of our reason(s) for doing so.
    You may contact us by email, through the website, or by mail as described below to make your request. An agent may submit a request on your behalf, but you must verify that your agent is authorized to do so.

  6. How to Contact Us

    If you have any questions about our Privacy Policy or would like to submit a request pursuant to the rights provided by the CCPA, please contact us as follows:

    Via mail:
    • 730 Cool Springs Blvd Suite 130
    • Franklin, TN 37067