We operate an online and mobile automotive information and communications platform ("Services") that enables consumers to shop for vehicles from dealers and apply for insurance and financing from third party partners who participate in one of our automotive buying programs ("Partners"). Our Partners include car dealerships, auto insurance companies, financial institutions, and retail establishments, among others.
For those of you who reside in California and Virginia, there are privacy laws that apply specifically to you and which CarSaver follows. Please see the provisions below for more information
The personally identifiable information we collect may include your name, postal address, phone number, email address, records of products you have collected from us, and your Internet Protocol (IP) address, as well as some sensitive information such as your social security number, driver's license, credit card or debit card number, and your credit report ("Personally Identifiable Information" or "PII").
When you apply to see if you may either pre-qualify or receive a lending/lease offer for auto-financing through one of our Partners, that participating lending institution may require you to provide information in addition to the sensitive information above to determine your eligibility or finalize your eligibility such as residential history or employment history. This additional information is not captured or retained by CarSaver. Please refer to that lending institution's privacy policies to learn more about their data practices.
We collect PII in a number of different ways and from a number of different sources. We collect PII you provide us through our Site or when using certain aspects of our Services. We may also collect PII you provide to our Partners, as well as information we obtain from third party databases.
We use your PII for several reasons including:
We may also use your PII to provide you with newsletters, marketing or promotional materials, as well as other information we believe may be relevant to you. We may provide this information in various ways including via phone, text, and electronic mail. If you do not wish to receive such communications from us, you may notify us by emailing us at email@example.com, or, in the case of email communications, by using the built-in "unsubscribe" feature. You may also register your phone number on the National “Do Not Call” registry: https://www.donotcall.gov/
Your PII may be shared with our affiliates and Partners, and it may also be disclosed to third parties who work with us, our affiliates, or Partners. Our Partners may use that information to contact you and offer or provide services to you. We may also work with third parties that provide certain functions on our behalf, such as analyzing data or authenticating contact information. We require our third party service providers to contractually commit to protecting your PII in accordance with both industry standards and applicable law. While we have implemented policies and procedures to protect PII, we cannot control, and are not responsible for, the manner in which our Partners or other third parties use that PII.
We may also use your PII by combining it with non-personal information and aggregating it with information collected from others. We use this aggregated data to improve the quality and value of our Services and to analyze and understand how our Services are used. In addition, we may provide aggregated data to our Partners so that they may understand how people use our Services or their own.
We use safeguards that satisfy generally accepted industry standards to preserve the integrity and security of your PII. However, we cannot guarantee the security of information you provide us with certainty or warrant it will not be accessed, disclosed, altered, or destroyed by unauthorized persons. We will make all legally required disclosures of any breach of the security, confidentiality, or integrity of your PII, in the manner and within the time periods required by applicable law.
We retain your PII as long as is necessary to perform a service for you, for archival purposes, to comply with applicable laws or regulations, to resolve disputes, and to enforce our agreements. When determining the appropriate retention period for PII, we take into account various criteria, such as the amount, nature and sensitivity of the PII; potential risk of harm from unauthorized use or disclosure; purposes for which we process your PII; whether we can achieve those purposes through other means; and business operations and legal requirements.
Because we maintain our applications and websites to protect from accidental or malicious loss and destruction, residual copies of your PII may be retained in our backup and archival systems for a limited period of time, after which the information will be automatically deleted or put beyond use where deletion is not possible.
We cooperate with government and law enforcement officials, as well as private parties, to enforce and comply with the law. We may disclose any information about you to the government or law enforcement officials or private parties that we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, including, but not limited to, subpoenas, to protect our property and rights or that of a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be or to pose a risk of being, illegal, unethical or subject to legal action.
Our Site and Services are not targeted to or intended for use by children. We are concerned about the privacy and safety of children when they use the internet. Accordingly, we will not knowingly request PII online from anyone under the age of 13 without prior, verifiable parental consent. Unfortunately, we cannot always determine the age of a visitor to our Site or user of our Services.
In the course of a corporate merger, acquisition, divestiture, asset sale, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding, we may sell, divest, transfer, assign, share or otherwise engage in a transaction that involves some or all of our assets, including your PII.
Under the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (“CCPA”), California residents have certain rights around CarSaver’s collection, use, and sharing of their personal information. CarSaver does not sell Personal Information as defined under the CCPA and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. CarSaver also does not share your information with third parties for the purposes of conducting targeted advertising across websites that you visit. Again, should CarSaver begin sharing your information for this purpose, it will provide you with notice and the opportunity to opt-out.
As a California resident, you have the right to request that we disclose what Personal Information we collect and use, as well as the right to request that we delete certain Personal Information that we have collected from you. You also have the right to request correction of inaccurate personal information and to request to limit disclosure or use of your sensitive personal information. Once we receive and confirm your verifiable request, we will respond to you, and, where necessary, notify our affiliates and Partners, within 45 days.
Note that we may deny your request to delete your Personal Information if retaining the information is necessary for us or our service provider(s) to:
If we are unable to verify your identity or otherwise must deny your request, we will provide you with an explanation of our reason(s) for doing so. Where we are unable to verify you, we will treat your request as an opt-out.
An agent may submit a request on your behalf, but you must verify that your agent is authorized to do so.
Via email: firstname.lastname@example.org
Under Virginia's Consumer Data Protection Act ("CDPA"), Virginia residents have certain rights around CarSaver's collection, use, and sharing of their personal data. CarSaver does not sell your personal data and will not do so in the future without providing you with notice and an opportunity to opt-out of such sale as required by law. Similarly, CarSaver does not engage in profiling in furtherance of decisions that produce legal or similarly significant effects. Nor does CarSaver engage in "targeted advertising" as that term is defined in the CDPA. As a Virginia resident you have the right to (1) request to know what personal data has been collected about you, and to access that information; (2) request to correct inaccuracies in your personal data; (3) request deletion of your personal data, though exceptions under the CDPA and other laws may allow CarSaver to retain and use certain personal data notwithstanding your deletion request; and (4) obtain a copy of your personal data. You can submit a data rights request, or appeal denial of a request, by email to email@example.com. We will respond to your request within 45 days.
If you have any questions or concerns regarding your privacy when using our Site or Services, please contact us at firstname.lastname@example.org. We will make every effort to respond promptly and address your concerns.
This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service.